ShopDoc, The Modern Way To Book Your Mechanic
This SaaS platform as a solution for the autotech industry that enhances trust for both mechanics and drivers by improving transparency and leveraging the referral economy. MVP proved market demand and gained traction with 150+ customer sign-ups and 22 Letters of Intent from repair shops.
My Role
Product Manager
UX Researcher
Design Strategist
Solution
ShopDoc connects drivers with trusted mechanics through a transparent pricing model and knowledge-sharing platform.
The service streamlines repair bookings, enhances trust between mechanics and customers, and improves overall service efficiency. Key Feature
Impact
150 customer sign-ups validated market interest.
22 Letters of Intent from auto repair shop managers, confirming demand.
How it works
Flywheel Effect & KPIs
User Needs
Business Needs
Special Sauce
Research & Insights
Value Proposition
Minimum Viable Product (MVP)
Driver Desirability
Testimonials
“Yea, the price estimate seems like a good way to encourage repeat customers! I think what’s so hard about cars/mechanics is that you bring it in for brake pads and all of a sudden find out you have 3 other things once they look at it...and then it’s way more expensive.....”
- Amy
“Love this concept. I’ve literally been trying to find a body shop over the past couple weeks and trying to fiture out which to go with (then getting distracted and not actually doing it). Maybe ways to filter different car brands or things you’re looking for like smog check or oil change.”
- Serena
“What would be dope is to have [this model] for any construction service, or even plumbing and electician.”
- Pablo
Shop Owner Desirability
Business Impact
Behind the Scenes
Our Team
